M A R A T H O N 5 2 0 SEAGATE Native| Translation ------+-----+-----+----- Form 2.5"/SUPERSLIMLINE Cylinders | 1016| | Capacity form/unform 524/ MB Heads | 16| | Seek time / track 16.0/ 6.0 ms Sector/track | 63| | Controller IDE / ATA2 FAST/ENHA Precompensation Cache/Buffer 120 KB ADAPTIVE Landing Zone Data transfer rate 3.000 MB/S int Bytes/Sector 512 13.300 MB/S ext Recording method RLL 1/7 operating | non-operating -------------+-------------- Supply voltage 5 V Temperature *C 5 55 | -40 70 Power: sleep 0.3 W Humidity % | standby 0.3 W Altitude km | idle 0.9 W Shock g 100 | 150 seek 1.9 W Rotation RPM 3980 read/write 1.9 W Acoustic dBA spin-up W ECC Bit MTBF h 300000 Warranty Month 24 Lift/Lock/Park YES Certificates ********************************************************************** L A Y O U T ********************************************************************** SEAGATE ST9655/9550/9385AG INSTALLATION GUIDE 36286-001, REV.A 10/94 +---------------------------------------------------------+ | |XX | |XXI | |XXN | |XXT | |XXE | |XXR | |XXF | |XXA | |XXC | |XXE | |XX | |XX | |XX | | 1 | |XXJumper +---------------------------------------------------------+ ********************************************************************** J U M P E R S ********************************************************************** SEAGATE ST9655/9550/9385AG INSTALLATION GUIDE 36286-001, REV.A 10/94 Jumper Setting ============== +--+ +Jumper--------Interface-----------------------------+ +--+ | +--+Bo oD o o o o o o o o o o o o o o o o o o o o o +--+ | | | |Ao oC 1 o o o o o o o o o o o o o o o o o o o o o | | | | | +--+-------------------------------------------------+ | | | +-----+----------------------------------------------------+ | +--------+-------------------------------------------------------+ | o o Drive is master; slave may be detected using DASP- o o signal o X Drive is master; Seagate slave drive present o X X o Drive is slave; Seagate master drive present X o X X Use CSEL pin grounding to differate master from slave X X Install master/slave jumpers ---------------------------- In a two-drive system, you need to designate one drive as the master, or drive 0, and the other drive as the slave, or drive 1. In a one- drive system, configure the drive as a master (no jumpers installed). Alternatively, you can configure the drive as a master or slave using the cable select option. To use this option, the host system and both drives must support cable select. Cable selection requires a special daisy-chain cable that grounds pin 28 (CSEL) on one of its two drive connectors. If you attach the drive to the grounded CSEL connector, it becomes a master. If you attach the drive to the ungrounded CSEL connector, it becomes a slave. To configure an ST9655 family drive for cable select, install both master/slave jumpers. ********************************************************************** I N S T A L L ********************************************************************** SEAGATE ST9655/9550/9385AG INSTALLATION GUIDE 36286-001, REV.A 10/94 Notes On Installation ===================== Mounting the drive ------------------ Mount the drive securely in the computer using M3X0.5 metric screws in the four bottom mounting holes or the four side mounting holes. You can mount the drive in any orientation. Be careful not to strain or crimp the interface/power cable. Caution To prevent damage to the drive: - Be careful not to bend the drive connector pins, especially when plugging the drive into a fixed connector. - Use mounting screws of the correct size and length. - Gently tighten the mounting screws_do not apply more than 3 inch-pounds of torque. - Do not insert mounting screws more than 0.15 inch. NOTE This drive meets industry-standard MCC mounting specifications. When installing this drive in a fixed-mounting application, you must use MCC-compatible connectors and mounting hardware. If the mounting holes in your computer do not line up with the mounting holes on the drive, your computer may not be MCC-compatible. Attaching cables ---------------- This drive is designed for a host computer that supplies interface signals and +5V power through a single 44-pin connector and cable. ********************************************************************** F E A T U R E S ********************************************************************** SEAGATE ST9655/9550/9385AG INSTALLATION GUIDE 36286-001, REV.A 10/94 Configuring your computer ------------------------- Before your computer can recognize a new drive, you must enter basic information about the drive into the computer's longterm memory (usually a battery-powered CMOS chip). The computer's basic input/ output system (BIOS) uses this information to control the flow of data to and from the drive. NOTE Some newer computers can automatically determine your drive type and configure themselves appropriately at startup. Read your system manual to determine whether this applies to your computer. If your computer cannot automatically determine your drive type, you must run a system setup program to specify the number of cylinders, heads and sectors for each drive in your system. The table below lists cylinder, head and sector information for the ST9655 family drives. +-----------------------+----------+----------+----------+ |Drive specification |ST9655AG |ST9550AG |ST9385AG | +-----------------------+----------+----------+----------+ |No. cylinders | 1,016 | 942 | 934 | +-----------------------+----------+----------+----------+ |No. read/write heads | 16 | 16 | 14 | +-----------------------+----------+----------+----------+ |No. sectors per track | 63 | 59 | 51 | +-----------------------+----------+----------+----------+ |Total no. sectors | 1,024,128| 889,248| 666,876 | +-----------------------+----------+----------+----------+ |Bytes per sector | 512 | 512 | 512 | +-----------------------+----------+----------+----------+ |Capacity (Mbytes) | | | | | BIOS calculated | 499 | 434 | 325 | | Usable | 524 | 455 | 341 | +-----------------------+----------+----------+----------+ Formatting and Partitioning the drive ------------------------------------- CAUTION Formatting or partitioning a drive that contains data destroys that data. Make sure all data has been safely backed up before re- partitioning or reformatting a drive that contains data. Seagate Technology assumes no liability for lost data. Low-level formatting -------------------- Seagate ATA Interface drives are low-level formatted at the factory and do not require additional low-level formatting before use. NOTE If you are installing only a single drive in your computer, you can use the DOS program SETUP.EXE (supplied with DOS 5.0 and above) to partition and format the drive. See your DOS manual for details. After you successfully run SETUP.EXE, your drive will be ready to use, and you can skip the partitioning and formatting steps below. Partitioning ------------ The partitioning process subdivides a single disc drive into partitions that behave as separate logical drives (labeled C, D, E, etc.). You can also set up the entire disc as a single partition. 1. Restart your computer. Boot up the computer using a diskette that contains DOS system files. 2. Run the FDISK program. Insert a DOS program diskette containing the FDISK program into your diskette drive. At the DOS prompt, type fdisk and press ENTER. Then follow the directions on the screen to create one or more partitions. See your DOS manual for details. If you are partitioning a drive that will be used to boot the computer, make sure that the primary partition is marked active. High-level formatting --------------------- High-level formatting verifies the information written by the low- level format and creates file allocation tables used to catalog and access files. 1. Run the FORMAT program. Insert a DOS program diskette containing the FORMAT program into your diskette drive. At the DOS prompt, type format, followed by the drive letter for the first drive partition you want to format (for example, format C:). Then, press enter. Repeat this procedure to format each of the new drive partitions you have created. Consult your DOS manual for FORMAT command options. NOTE If you are formatting the drive partition that will be used to boot your computer (the "C" drive), copy the DOS system files to this drive. To do this, type /s after the format command (for example, format C: /s). 2. Verify the drive capacity. After high-level formatting a drive, you can verify the usable drive capacity by running the DOS CHKDSK utility program. Compatibility Notes ------------------- The ST9655 family drives conform to the ATA interface specifications. The host system BIOS must provide support for the ATA interface command set. For a detailed description of the ATA commands implemented by these drives, see the Seagate ST9655 Family Product Manual and the Seagate ATA Interface Reference Manual. - In accordance with ATA specifications, the system BIOS must reset any emulation/translation parameters after a hard reset. - In some configurations, a ST9655 family drive may supply up to 16 bytes of error correction code (ECC) with the Read Long and Write Long commands. Depending on the drive type, your system BIOS may look for 4 bytes of ECC. If your system BIOS expects 4 bytes of ECC and the drive supplies a different number of bytes, some drive diagnostic programs may fail,typically resulting in timeout errors. Consult your computer documentation or call your computer dealer or manufacturer for information on configuring your computer to receive more than 4 bytes of ECC. - Some older drive diagnostic programs may incorrectly report an ECC detection failure when analyzing an ST9655 family drive. This occurs because the drive hardware corrects the data automatically, avoiding the error rather than reporting it. Such a report does not indicate a drive malfunction. ********************************************************************** G E N E R A L ********************************************************************** SEAGATE SUPPORT SERVICES Seagate Technology ------------------ Technical Support Services If you need assistance installing your drive, consult your dealer. Dealers are familiar with their unique system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate(r) drive or other Seagate products, use one of the Seagate technical support services listed below. SeaFONE at 1-800-SEAGATE (1-800-732-4283) Seagate's 800 number allows toll-free access to automated self-help services, providing answers to commonly asked questions, troubleshooting tips and specifications for disc drives and tape drives. This service is available 24 hours daily and requires a touch-tone phone. If you need to speak to a technical support engineer, dial this number and listen to the options for technical support. (International callers can also reach this automated self-help service by dialing 408-456-4496). Seagate Technology online services Using a modem, you can obtain troubleshooting tips, free utility programs, drive specifications and jumper settings for Seagate's entire product line. You can also download software for installing and analyzing your drive. SeaNET You can obtain technical information on Seagate drives, Seagate software and much more over the Internet from Seagate's World Wide Web home page (http://www.seagate.com) or Seagate's ftp server (ftp://ftp.seagate.com). You may also send E-mail with your questions to DiscSupport@ Seagate.com or TapeSupport@Seagate.com. SeaBOARD SeaBOARD is a computer bulletin board system (BBS) that contains information about Seagate's disc and tape drive products and is available 24 hours daily. Set your communications software to eight data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers are listed in the following table. BBS Location Modem number United States Disc: 408-434-1080; Tape: 408-456-4415 England 44-1628-478011 France 33 1-48 25 35 95 Germany 49-89-140-9331 Singapore 65-292-6973 Thailand 662-531-8111 Australia 61-2-9756-2359 Taiwan 886-2-719-6075 Seagate CompuServe forum Online technical support for Seagate products is available on CompuServe. To access our technical support forum, type go seagate. This forum provides information similar to that found on SeaBOARD. In addition, you can type questions or browse through previous questions and answers on the forum messages. Seagate Technology FAX services SeaFAX You can use a touch-tone telephone to access Seagate's automated FAX system to receive technical support information by return FAX. This service is available 24 hours daily. Location Telephone number United States 1-800-SEAGATE or 408-456-4496 England 44-1628-894084 Australia 61-2-9756-5170 Seagate technical support FAX You can FAX questions or comments to technical support specialists 24 hours daily. Responses are sent during business hours. Location FAX number United States 408-944-9120 England 44-1628-890660 France 33 1-46 04 42 50 Germany 49-89-1430-5100 Australia 61-2-9725-4052 Singapore 65-293-4722 Hong Kong 852-2368 7173 Taiwan 886-2-715-2923 Korea 82-2-556-7294/4251 Seagate technical support You can talk to a technical support specialist during business hours Monday through Friday for one-on-one technical help. Before calling, note your system configuration and drive model number (STxxxx). There are several technical support phone numbers available for various Seagate products. Location Telephone number United States Please dial 1-800-SEAGATE for the specific product telephone number. (6:00 A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M., Pacific time, M-F) England 44-1628-894083 (10:00 A.M. to 1:00 P.M., 2:00 P.M. to 5:00 P.M., M-F) France 33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M., 2:00 P.M. to 5:00 P.M., M-F) Germany Disc: 49-89-140-9332; (9:30 A.M. to 12:30 P.M., 2:00 P.M. to 4:00 P.M., M-F) Tape: 49-89-140-9333 Australia 61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M-F) Singapore 65-290-3998 (9:00 A.M. to 12:00 P.M., 2:00 P.M. to 5:00 P.M., M-F) Hong Kong 852-2368 9918 Taiwan 886-2-514-2237 Korea 82-2-556-8241 SeaTDD 408-944-9121 Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange messages with a technical support specialist between 6:00 A.M. to 11:15 A.M. and 12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday. Customer Service Centers Seagate direct OEM, Distribution, System Integrator and Retail customers should contact your Seagate Service Representative for warranty information. Other customers contact your place of purchase. Seagate offers comprehensive customer support for all Seagate drives. Seagate customer service centers are the only facilities authorized to service Seagate drives. These services are available worldwide. Location Telephone number FAX number United States 1-800-468-3472; 405-949-6740 Other Americas (Canada & Brazil) 405-949-6706; 405-949-6738 Mexico 525-546-6965; 525-546-4888 Europe, Middle East & Africa 31-2065-43300; 31-2065-34320 Asia Pacific & Australia 65-485-3595; 65-485-4980 Japan 81-3-5462-2904; 81-3-3462-2979 Seagate, Seagate Technology and the Seagate logo are registered trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD, SeaTDD, SeaNET, Medalist and DiscWizard are either trademarks or registered trademarks of Seagate Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks are the property of their respective owners.